0422 837 754
(03) 7038 0696
9 Meadowgate Drive, Chirnside Park 3116
With an increase in demand for counselling services across Australia, *Coviu Tele-Health services are a welcome addition to Your Life In Colour.
*Coviu is the technology that powers private and secure Tele-Health sessions between you and your counsellor.
"Feel secure knowing Coviu is end-to-end encrypted and does not store client data."
With the current Covid-19 environment, government directive lockdowns restrict the opportunity to visit out centre.
We know that depression is alleviated by connection, so in these challenging times a Tele-Health video call is a great alternative.
*Coviu Tele-Health appointments are a positive alternative to face-to-face consultations.
What will I need?
You will need a screen device with access to the internet such as a:
Just as you a provided privacy and confidentiality at your face-to face appointments, for your Tele-Health appointment you will need:
How do I access my Tele-Health appointment?
We send you an email titled 'email@example.com'. Just click on the link to join your session.
What if I get disconnected?
You can click the link to re-join the session. Alternatively your counsellor will call your phone to check in, and complete your session.
How will I pay for the session?
You can pay with a credit card at the end of the session, or access your invoice in your client portal and pay via direct deposit.
What if I'm not comfortable with Tele-Health?
This get's mentioned a lot, so we understand it can be uncomfortable the first time. However, we have only received positive feedback from our clients that have engaged in Tele-Health, even from those that were initially tentative.